Frequently Asked Questions - Customer Service

OCP account holders should login through OCP Login. More information on OCP Login.

Because orders are processed immediately, they are difficult to cancel. Please call us immediately at 1-800-548-8749 if you need to cancel an order. You may also return any unneeded items.

If delivered by UPS, keep the damaged merchandise with the packaging and call UPS at 1-800-742-5877. Otherwise, call OCP Customer Service at 1-800-548-8749 or email us at liturgy@ocp.org and we will replace any damaged product.

Please refer to our Reprint Permissions page.

Unfortunately, not yet, but if you seek liturgical resources in Braille, please contact the Xavier Society for the Blind at 212-473-7800.

You may download our Trade Policy (PDF). Call our Trade Accounts department at 1-888-260-7206. We’ll be happy to send you our complete trade intro pack.