Missal and hymnal customers, we're offering FREE permission to use all music copyrights solely owned, administered or published by OCP in the 2020 missals and hymnals your parish purchased, for use during in-person Mass, livestreamed Mass, and worship aid creation. A full list of eligible music within your parish’s missals and hymnals can be found by filling out this form.

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Blog

 
February 14, 2020

Parish Services and Customer Success


 

Announcing new Parish Ministry Consultants and Parish Services Associates!

OCP is committed to complete customer satisfaction. That’s why we’re transitioning to a new and more personalized approach that features regional representatives for parishes throughout the United States.

Moving forward, we’re assigning Parish Ministry Consultants to focus on long-term solutions for the regional communities they serve. The primary goal of these individuals will be to listen to customers’ needs and ensure that every parish has the resources it needs to fully and effectively serve its community. Every parish is unique, and each need is different. Understanding this, our Parish Ministry Consultants will analyze the past successes and setbacks within communities of faith around the country, in order to better prepare for the future. Need help developing a bilingual ministry or implementing digital resources? Want to expand outreach programs? Our Parish Ministry Consultants are here to help — for these purposes and many more.

Additionally, for day-to-day service, our Parish Services Associates will be similarly assigned to individual parishes. By maintaining a close relationship with customers, they’ll be able to better address many of the daily issues encountered by the pastors, music ministers and music directors that they serve. Parish Services Associates will be the point of contact for issues regarding things like product purchases, shipping and ocp.org site usage, along with any other questions or concerns one may have.

While providing this personalized and primary source of support, there may be occasions when a specific representative is not immediately available. When this occurs, customers can be assured of timely follow up from their assigned associate. In cases requiring immediate attention, any of our Parish Services Associates can be reached at 1-800-LITURGY and will be happy to step up and help.

Discover your Parish Ministry Consultant by selecting your state below